PT Gajah Tunggal Tbk

The largest integrated tire manufacturer in Southeast Asia

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About PT Gajah Tunggal Tbk
Based in Indonesia, the company produces and distributes high-quality tires for passenger cars, SUVs, commercial, off-road, industrial, and motorcycles. In 1990, PT Gajah Tunggal Tbk was officially listed on the Indonesia Stock Exchange.
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Exported countries
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Production capacity per day
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Employees
Manufacturing
Industry
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Internal IT & 3P Provider
Previous IT Provider
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Sales Digitalization
GTech Solution
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Digitalisation in distribution systems is perhaps the most significant trend in the evolution of manufacturing. GTech helps us improve our customer satisfaction, reduce order times, and control costs across the entire supply and distribution chain.
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Digitalisation in distribution systems is perhaps the most significant trend in the evolution of manufacturing. GTech helps us improve our customer satisfaction, reduce order times, and control costs across the entire supply and distribution chain.
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Performance
High-volume transactions support
· One data for group level. B2B distribution orders and customers will share the same data repository and follow the same data regulations.
· Seamless integration with eCommerce and future B2C needs and future global B2B systems that are in line with the group strategic level.
· A high-performance system that has the capacity of over 200 orders per second.
· Flexible architecture which allows future customization.
Unified customer data platform
· Customer Data Platform – one single place to manage all customers’ transaction data and behaviors data.
· Marketing Automation – automate B2B marketing campaigns and target different audience groups.
· Loyalty – create loyalty programs to keep wholesalers and distributors.
· Analytical – built-in report to view all customer groups and behavior paths.
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GTech Solution
Advanced architecture design
· Docker container deployment avoids a single point of failure and supports release rollback.
· The system can be released iteratively without impact on business.
· Services are deployed in Docker containers, which can be flexibly expanded anytime according to business requirements.
· The whole system development adopts the Spring family technology as much as possible, which is mature, stable, and easy to maintain.
· Provides strong monitoring, tracking, and early warning mechanism.
Unified operation center
· One operation portal for all. All businesses will use the same portal for both admin and store.
· Roles and permissions separate functions and data to achieve flexibility and safety.
· Features are organized by scenarios to make the platform more user-friendly.
· New order flow on one page. Standardize the order flow according to technology's tendency to meet future requirements.
· All business in one App. Store App has all the functions in one website, which allows the retail store to manage business whenever and wherever.
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2
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Performance
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High-volume transactions support
· One data for group level. B2B distribution orders and customers will share the same data repository and follow the same data regulations.
· Seamless integration with eCommerce and future B2C needs and future global B2B systems that are in line with the group strategic level.
· A high-performance system that has the capacity of over 200 orders per second.
· Flexible architecture which allows future customization.
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Unified customer data platform
· Customer Data Platform – one single place to manage all customers’ transaction data and behaviors data.
· Marketing Automation – automate B2B marketing campaigns and target different audience groups.
· Loyalty – create loyalty programs to keep wholesalers and distributors.
· Analytical – built-in report to view all customer groups and behavior paths.
GTech Solution
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Advanced architecture design
· Docker container deployment avoids a single point of failure and supports release rollback.
· The system can be released iteratively without impact on business.
· Services are deployed in Docker containers, which can be flexibly expanded anytime according to business requirements.
· The whole system development adopts the Spring family technology as much as possible, which is mature, stable, and easy to maintain.
· Provides strong monitoring, tracking, and early warning mechanism.
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Unified operation center
· One operation portal for all. All businesses will use the same portal for both admin and store.
· Roles and permissions separate functions and data to achieve flexibility and safety.
· Features are organized by scenarios to make the platform more user-friendly.
· New order flow on one page. Standardize the order flow according to technology's tendency to meet future requirements.
· All business in one App. Store App has all the functions in one website, which allows the retail store to manage business whenever and wherever.
Solutions Gajah Tunggal Used
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B2B eCommerce platform
Improve distribution efficiency and reduce the cost of the trade
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Distributor loyalty mgmt.
Increase satisfaction and loyalty of distributors via various B2B marketing tools
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Smart operation suite
Digitize the store and manage everything on one portal